Employer of Choice
Red Lobster employs more than 55,000 team members across the U.S. and Canada.
We are proud that Red Lobster team members stay with the company more than twice as long as the industry average and that stems from a people-first philosophy that we have never waivered on. At the Restaurant Support Center in Orlando, a plaque from 1970 displays a quote from founder Bill Darden that reads: ‘I believe the greatest competitive edge is our people evidenced by the excellent job they do every day.’ This has since evolved to ‘The heart and soul of Red Lobster is our people’.
Traceable. Sustainable. Responsible.
These are more than just words on our menu – it’s our promise that all of the seafood we serve is sourced to the highest standards. Because, as one of the world’s largest seafood purchasers, we believe it’s our responsibility to protect and preserve our oceans and marine life for generations to come.Learn More about our Sustainable and Responsible Practices Here
Red Lobster pioneered the casual dining industry all while introducing our guests to new ways of enjoying delicious seafood. We popularized crab and lobster and were the first restaurant in America to serve jumbo shrimp, popcorn shrimp, calamari, and snow crab. While we stay true to our guests’ favorites such as the Ultimate Feast, we consistently feature new types of seasonal seafood including Alaska Sockeye Salmon, Bairdi Crab, and Wild Caught Red Argentine Shrimp. How about exciting new flavors? Our Tasting Plates and Globally-Inspired entrees transport our guests on a culinary adventure. And you can never forget about the 350 million Cheddar Bay Biscuits served each year!
Guest Loyalty & Engagement
We are proud to serve over 144,000 guests on average per year and that has resulted in having the highest share of segment of any restaurant brand. What does that mean? According to a Red Lobster brand tracking study, we have 99% brand awareness.
We love when our guests become fans of the brand! We continue to find unique and creative ways to engage with our guests across social media. Whether we ask you to #RockaLobster or submit a #Lobsterworthy story, we love to interact with our guests!
Consistently rank at the top of Nation’s Restaurant News’ Consumer Picks list:
2017: Ranked Top Restaurant Brand Among Ages 18-24
2016: Ranked Top Full-Service Restaurant for True Loyalty
A Global Brand
Red Lobster has over 700 locations in North America, all corporate owned. To carry out our vision of being ‘where the world goes for seafood now and for generations’, we continue to expand our international footprint. We have over 40 franchised restaurants in 9 countries and 1 U.S. territory.