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Hi.
My name is Alicia Crenshaw.
I am a restaurant manager for Red Lobster.
I've been with the company now for 15 years.
So when I first started working for Red Lobster,
I started as a host.
During part of that portion, I was also responsible
for training the hosts at the host stand.
Then I transitioned to a server, and I really stayed a server
for a good amount of time.
I had great flexibility with my school schedule.
Red Lobster really gave me the stability,
and it always kind of showed me that I had the potential
to move up.
I think there are a lot of things
that make Red Lobster special versus
the rest of the casual dining market.
The way we treat our employees is different.
The people that we hire are different.
We really look for people that have good character versus just
the skill to do the job.
And then we really train and develop
their character versus their ability to bring you food.
Red Lobster makes me feel special on a day to day basis.
From the feedback from the team members that I have,
knowing that I'm making a positive
influence on their lives.
From the guests that come in every day
and recognize me and know my name,
and know that I'll be there every day when they come in.
And then all the way up to our other managers
and our general managers.
They make me feel like I'm knowledgeable at my job
and that I have the potential to do more.
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